Wolverhampton Wanderers 2022/23 Collection

Check Your Name & Address: Before attempting purchase, please check that you have provided your correct name, full delivery address including postcode plus Telephone Number at the time of purchase as it may not be possible for administrative changes to be made to your application in time for processing deadlines.

Paypal orders: We can only ship to the name and delivery address shown on your Paypal purchase transaction. If either your name or delivery address is different from what is shown on your Paypal transaction, your purchase may not be able to be accepted and would need to be refunded. No guarantee can be given that the product would still be available following any amendment requested. We can not ship orders to third parties nominated by the Paypal purchaser.

Availability: If the Mail Order allocation on the Online Shop has been sold out by the time your order was placed but where Paypal's system has nevertheless processed your payment, you will receive an email from Futera advising of this occurrence and your Paypal payment would be reimbursed (normally within 3 working days). 

Insert ratios: insert ratios quoted on the website, shop, or sales marketing material are averages taken across the production and packing of an entire production and therefore packing may not be sequential or in accordance with any particuilar order and no claim can be made for any particular card not existing in any particular pack/box/minicase/case.

Futera can not be responsible for orders not received or processed as a result of excessive traffic, internet connection delays, outages or shop inventory anomalies beyond its control, and any payments processed by Paypal in such event where an order has been placed but has not been received by Futera administrators prior to an item becoming sold out would  necessarily have to be refunded.

No refunds would be valid from the time Futera fulfils your order which is the date and time shown on the Courier/shipper’s receipt as proof of order despatch. If you are concerned about delivery please contact the courier/delivery company giving them the tracking number we will have provided to you.  

Proof of delivery: Purchasers acknowledge and agree that in cases where the postal/courier/delivery service provides proof of delivery and/or their online report shows that the order has been delivered to the address provided by the purchaser, no claims for non-delivery can  be entertained.  See further information under SHIPPING INFO.

Orders can not be returned to Futera in the event of a change of mind about an order for any reason following its despatch. If you have ordered from a different supplier (not directly from Futera) please contact them directly to assist you.

In the event of any refund becoming due this would be made to the customer based on the customer’s original payment amount received by Futera in USD$ currency, and any changes in currency conversion, exchange rates or associated financial losses in relation to fees or charges arising during the refund process shall be borne solely by the customer. The company shall not be held liable for any difference in exchange conversions/rates and/or fees or charges that may occur in relation to a refund transaction. We can not be responsible for any loss or damage that may occur due to cancellation/refund of an order. 

Liability: Futera’s liability for any product is strictly limited to the price it was sold at by Futera to the customer in USD$ exclusive of shipping cost or other charges.  

This offer is subject to Mail Order allocation stock availability and any customer and/or market allocations and may be withdrawn or cancelled at any time without notice.

Card Care: It is recommended that cards are placed in card protectors to support their condition and longevity and should not be stored at higher or lower than average temperatures or in humid conditions/environment or sunlight. Cards produced with special materials such as special foiling effects or gold plated elements may contain or appear to contain mild imperfections as natural characteristics which are not production faults.  Where gold plated framed cards are described as 23ct some cards may be 24ct gold plated and vice-versa due to plating processes. Cards should always be handled with care, particularly cards featuring plating or other special finish where humidity and/or handling may affect surfaces or special finishes. Claims can not be considered for cards suffering from ‘wear and tear’ or handling damage. In the event of a card manufacturing fault you may notify Futera who may at their discretion seek to obtain a replacement card if available or otherwise seek to remedy the situation. Occasionally a card may be damaged during transportation which is a situation beyond the control of Futera and claims should be referred to the carrier (Post Office service/Courier). 

Please also refer to the SHIPPING INFO section, and also to the full terms and conditions relating to purchases at www.futera.com.  By placing an order on our website you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

If you have any questions concerning the order process or any of the terms and conditions provided please contact us before placing your order at: Support@futera.com 

Check Your Name & Address: Before attempting purchase, please check that you have provided your correct name, full delivery address including postcode plus Telephone Number at the time of purchase as it may not be possible for administrative changes to be made to your application in time for processing deadlines. 

Paypal orders: We can only ship to the name and delivery address shown on your Paypal purchase transaction.  If either your name or delivery address is different from what is shown on your Paypal transaction, your purchase may not be able to be accepted and would need to be refunded. No guarantee can be given that the product would still be available following any amendment requested.  We can not ship orders to third parties nominated by the Paypal purchaser.

Expected shipping and delivery timing: Orders are scheduled to despatch within 30 days from date of purchase. International registered service normally takes 10-20 days from date of despatch but can vary depending on the receiving country's handling processes.(e.g. USA, Australia, Germany). Delivery timings to any country are outside our control once orders are passed to these services, and their delivery times may be affected without notice due to unforeseen circumstances.

Unless otherwise stated, orders despatch from Asia and will require a signature upon receipt.

Normally within 4 working days from date of despatch, or shortly following our receipt of tracking numbers from the despatch operation, Futera will email you with the registered number of your package so that you can track its progress. If you are not at home when delivery is attempted, the practice of the Postal/Courier/delivery service would be to leave a card for you to arrange re-delivery. If you are concerned about delay to your delivery please contact the postal/courier/delivery service in the first instance giving them the tracking number we will have provided to you. If you have not received your package within 30 days from the package’s despatch date, and have already contacted the postal/courier/delivery service to conduct a search for you, then email Futera at info@futera.com  providing the postal/courier/delivery company's search report and status.  

Proof of delivery: Purchasers acknowledge and agree that in cases where the postal/courier/delivery service provides proof of delivery and/or their online report shows that the order has been delivered to the address provided by the purchaser, no claims for non-delivery shall be entertained. The proof of delivery may include tracking information, delivery confirmation signature, or other relevant documentation demonstrating the successful delivery of the order. The purchaser acknowledges that such evidence provided by the delivering organisation is conclusive proof of delivery. In the event of a delivery service’s package loss during transit please contact the postal/courier/delivery service as appropriate. 

Customer orders despatched at the same time may arrive at addresses within the same country at different times due to the destination country's own national and regional processing. 

Pricing/charges: Product pricing quoted on the Online Shop or in sales marketing material are quoted in USD$ and represent the RRP (recommended retail price). Shipping cost for orders from this Collection are for postal international registered 'signed for' service and which would exclude any taxes/duty or local charges which may apply and would be for the account of the purchaser. We are unable to advise on whether or not there would be any charges in relation to any customer's particular order or relating to the destination country. 

Force Majeure: Futera Limited shall not be liable for any delay or failure to perform any obligation relating to a transaction or delivery if the delay or failure is caused by circumstances beyond its reasonable control, including but not limited to Acts of God, war, terrorist action, riot, civil disorder, contagious disease including epidemic or pandemic, natural disaster, weather conditions including pollution, fire, storms, earthquakes, floods, labour/industrial disputes, power outages, and transport/logistics issues arising from such event. If a despatch delay or failure continues beyond 60 days, please contact info@futera.com for information and advice on the appropriate procedures.

Please also read the PURCHASE TERMS & REFUNDS Section as well as our full terms & conditions at www.futera.com.

If you have any questions concerning the order process or any of the terms and conditions provided please contact us before placing your order at: Support@futera.com