This Privacy Policy relates to your use of Futera websites operated by Futera Limited and/or Futera Digital Limited (hereinafter referred to as "The Futera Network" and/or “Futera”) in relation to products, purchases, online game activity, services and initiatives including, without limitation, your use of any software that Futera or its suppliers refers to you and/or makes available to users, all of which under these Terms of Use may be collectively referred to as the “Futera Network.” 

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The following categories of information may be automatically tracked when you visit our Site:

(1) IP addresses

(2) domain servers

(3) types of computers accessing the Site

(4) types of web browsers used to access the Site (collectively “Traffic Data”).

 

Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. Futera complies with all regulations set by the GDPR.

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In order for you to access certain services and to purchase products that we offer via the Site, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information:

(1) Contact Data (such as your name, mailing address, and e-mail address) 

(2) Financial Data (such as your account or credit card number)

(3) Demographic Data (such as your zip code, age, and income).

 

If you communicate with us by e-mail, post messages on our forums, or otherwise complete online forms, or competition or game entry/participation, any information provided in such communication may be collected as Personal Information. If you wish to inquire about our information collected or have your collected information removed from our database, you can do this by emailing info@futera.com. 

 

Forum/Blog/Discord/Social media: The Futera Network does not endorse in any way the views and opinions of posts, nor does it vouch for the accuracy or authenticity of posts.

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Forum members or users of our social media channels are solely responsible for the accuracy and authenticity of their posts, including any alterations made to posts. Any member found to be deliberately posting misleading or deceptive information, or carrying out illegal or unauthorised activities will have their account terminated/access blocked without notice and any offending posts removed immediately. Because of the nature of the internet, it may be hard to identify or locate the person making a posting.​

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The Futera Network accepts no liability for the content of any communications or messages received by you from other users including any content posted by other users in forums/blogs/chat rooms/social media/other.

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You will not be able to recover any losses you may suffer by relying on posts or information on the Forum/website/social media. The administrator reserves the right to add to, alter or delete any of the above posting guidelines at any time.

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Posts on the Futera Network may contain hyperlinks to other websites operated by third parties. These websites are not under the control of Futera and Futera is not responsible for their content.

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We may use personal information to send you information about our products or services, promotional material from some of our partners, or to contact you when necessary. You may opt-out of receiving such communication or providing certain personal information at any time by sending a request to: info@futera.com. Please note that if certain personal information is not provided, or withheld, that this may prevent participation in certain areas of the Futera Network (e.g. participating in voting, online games, etc.)

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We may share Contact Data and Financial Data with our business partners/associated third parties who assist us by performing core services (such as hosting, billing, fulfilment, or data storage and security) related to our operation of the Site. Such parties agree to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to Futera.

 

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or enforce our Terms of Service.

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Whilst we endeavour to protect Personal Information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is perfectly secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee, and you cannot expect, its absolute security.

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Cyber Security: The Futera website and shop is hosted on the Wix.com platform. The Wix platform is managed by experts in everything from threat prevention to real-time detection and rapid-response with security incorporated into the platform giving Futera customers a high level of protection.
Wix development includes security best practices including design and code reviews, threat-modeling and penetration tests to ensure a safe platform.The data in transit encryption uses HTTPS, TLS 1.2+ and automatic SSL, while data at rest uses AES-256, the strongest encryption standard commercially available.
The Futera site is compliant with the highest Payment Card industry standards, supported by anti-fraud protection, to safeguard payment and protect transactions. All third party plug-ins used are monitored under a strict TPRM Program to ensure they align to the Wix security standard. The site includes around-the-clock monitoring gathering real-time insights to detect any potential threats to security. Wix website security certificates include PCI DSS Level 1, Soc 2 Type 2 and several ISOs, and are compliant with GDPR, CCPA, LGPD.

 

Lost/Stolen information: You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.

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Public information: If you use the forum, social media, blogs, or submit comments on our website(s), you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the Website, and could be used to send you unsolicited messages. We are not responsible for the Personal Information you choose to submit in forums, blogs, website, social media, etc.

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The Futera Network may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.  

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If you display a photograph of a card please remember to hide its code. Futera are unable to become involved in any dispute where a third party subsequently registers a code which has been disclosed.

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Service/Changes/updates: Futera may at its sole discretion from time to time without notice change the format and/or content of its websites and suspend the operation of the Futera Network and services for whatever reason.

 

Futera may assign its rights without notice to you. Futera reserves the right to modify this Privacy Policy at any time, so please review it frequently.

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Venue and Choice of Law: These Terms of Use / Privacy Policy shall be governed by English law. You hereby irrevocably consent to the exclusive jurisdiction of the English courts.

 

If you have any questions concerning data protection or other matter in relation to this Privacy Policy, please feel welcome to contact us at:  Email: Futeradigital@futera.com. Futera Digital Limited is a company registered in Hong Kong company number 3085447, registered office 2705 Shui On Centre, Wanchai, Hong Kong. Futera Limited is a company registered in Hong Kong company number 2086832, registered office 2705 Shui On Centre, Wanchai, Hong Kong. Email info@futera.com. You agree that, by continuing to use or access the Futera Network after any revision has been posted to the Site, you shall abide by any such revision.

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ACKNOWLEDGEMENT: BY USING ANY PART OF THE FUTERA NETWORK/WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE and PRIVACY POLICY AND AGREE TO BE BOUND BY THEM​​

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